Terms and Conditions

Welcome to Orange Residency! These terms and conditions outline the rules and regulations for the use of our services.

Booking Confirmation

Your booking is only confirmed upon receipt of full or partial payment, depending on the hotel's policy. Guests must provide accurate information when making a booking.

Check-In and Check-Out Time

Check-in: Usually from 12:00 PM or 2:00 PM.
Check-out: Typically before 11:00 AM or 12:00 PM.
Early check-in or late check-out may incur additional charges and is subject to availability.

Identification and Age Requirement

Guests must provide valid government-issued photo identification upon check-in. The primary guest must be at least 18 years old.

Damages and Behavior

Guests are responsible for any damage caused to the room or hotel property during their stay. Disorderly conduct that disturbs other guests is not allowed.

Hotel Liability

The hotel is not responsible for the loss or damage of personal belongings left unattended. Guests should use in-room safes, where available, for valuables.

Occupancy

The number of guests in a room must not exceed the stated occupancy limit. Extra charges may apply for additional guests or beds.

Pet Policy

Pets are not allowed on hotel premises.

Smoking Policy

Smoking is strictly prohibited inside the rooms. Guests are allowed to smoke in designated outdoor areas.

Modifications

The hotel reserves the right to amend these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

Privacy Policy

At Orange Residency, we value your privacy. This policy explains how we handle your information.

Information Collection

We collect personal information when you make a reservation, contact us, or use our services. This information may include your name, contact details, payment information, and preferences.

Use of Information

Your information is used to improve our services, process bookings, communicate with you, and ensure a smooth experience.

Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access or disclosure.

Cancellation Policy

Cancellation (Non-Refundable)

All bookings are non-refundable. Once a reservation is confirmed, cancellations will result in the full amount being charged. No refunds or credits will be issued for cancellations, no-shows, or early checkouts.